INSPECTIONAL SERVICES BUREAU

If you have a complaint or problem with the manner in which your call for police service was handled, please reach us in one of the following ways:

SUBMIT A COMPLAINT ONLINE

CALL OUR OFFICE
901-636-4955

USE THE CONFIDENTIAL HOTLINE
901-636-4979

Inspectional Services conducts all internal investigations involving police personnel, as well as other sensitive investigations. Officers assigned to these units are appointed by the Director of Police and are considered to be highly experienced investigators.

Inspectional Services is made up of the Internal Affairs Squad and the Security Squad.

The purpose of the Internal Affairs Squad is to define responsibilities and establish procedures for sworn members of this department for dealing with observed or reported allegations of misconduct.

Internal Affairs investigates all complaints lodged against police personnel. These complaints can range from verbal abuse to brutality. The majority of these complaints fall under three categories: Personal Conduct, Use of Force and Arrest, and Duty Performance.

The Security Squad investigates all shooting incidents involving police officers and any complaints regarding possible criminal misconduct against employees. These investigations include accusations against officers, city employees from various departments, and other administrative investigations.

The Security Squad is also responsible for teaching Deadly Force lectures at the Training Academy for new police recruits and during In-Service Training for veteran officers. Their Deadly Force lecture is also part of the training received by all citizens enrolled in the Citizen’s Police Academy.